Online check-in is the process in which passengers confirm their presence on a flight via the Internet and typically print their own boarding passes. Usually at the time of check-in, an option of selecting a specific seat is offered, with passengers asked if they prefer a window or an aisle seat. Many airlines use electronic check-in such as ePass, mPass, or similar mobile apps, and these applications serve as the boarding pass. Passengers without checked luggage can go straight to the lounge (if entitled to lounge access) and check in at the kiosk there using their ePass (a small RFID device only for its premium customers) or proceed straight to the departure gate. Passengers then attach the baggage tag and drop the bag at the baggage drop belt. Some airlines have a self-check-in process allowing passengers with bags to check-in at Self Bag Drop machines. Self-service bag drop Self-service bag drop counter of Air China at Beijing Capital International Airport Terminal 3 The baggage allowance, if any, is prescribed by the airline and anything in excess will warrant additional surcharges. Anything that is above the weight limit or which is not allowed to be carried by the passenger themselves in the aircraft cabin is usually handed over to the agent at the time of check-in. Some airlines may ask passengers to present the original credit card used for payment.Īt the time of check-in, the passenger hands over baggage which is checked by the airport security and may be sealed (subject to the security regulations in that country). This includes tickets, passports, visas, letters of consent, and in some cases, passengers' address and contact details to comply with immigration requirements. passenger does not need to recheck him/herself and the baggage again on the transit, then the check-in is known as through check-in.įurther information: Border control § Informal prescreeningĪt the time of check-in, one of the agent's primary duties is to check for valid documents. If a passenger is checked on all the onward flights and has boarding passes for all the connecting flights and bags are also through checked i.e. If passenger is checked in for only one sector of the flight, then it is called destination or point check-in. Types of check-in Destination or Point Check-in This reduces check-in time and queuing at the airport. In-town check-in service is a service offered by some cities such as Abu Dhabi, Seoul, Hong Kong, Delhi, Kuala Lumpur–International, London, Stockholm, Vienna and Taipei, where passengers may check in luggage in designated places within the city but outside the airport. The required time is sometimes written in the reservation, sometimes written somewhere in websites, and sometimes only referred as "passengers should allow sufficient time for check-in". The airline check-in's main function, however, is to accept luggage that is to go in the aircraft's cargo hold and issue boarding passes. During this process, the passenger often has the ability to ask for special accommodations such as seating preferences, inquire about flight or destination information, accumulate frequent flyer program miles, or pay for upgrades. This duration spans from 15 minutes to 2 hours depending on the destination and airline (with self check in, this can be expanded to 30 days, if checking in by online processes). Passengers usually hand over any baggage that they do not wish or are not allowed to carry in the aircraft's cabin and receive a boarding pass before they can proceed to board their aircraft.Ĭheck-in is usually the first procedure for a passenger when arriving at an airport, as airline regulations require passengers to check in by certain times prior to the departure of a flight. Airlines typically use service counters found at airports for this process, and the check-in is normally handled by an airline itself or a handling agent working on behalf of an airline. Process of being approved to board an airplane Check-in counters of Thai Airways International at Suvarnabhumi Airport, Bangkok Aer Lingus self-check-in at Dublin Airport Panorama of a modern airport check-in hall at Ezeiza International Airport in Buenos Aires Check-in Hall A at Leeds Bradford International Airport Check-in counters of Turkmenistan Airlines at Turkmenbashi Airport, TurkmenbashyĪirport check-in is the process whereby an airline approves airplane passengers to board an airplane for a flight.
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